Frequently Asked Questions

Browse our frequently asked questions for e‑bike accessories wholesale, OEM service, order and shipping details. If your question is not covered, feel free to submit an inquiry, our team will get back to you shortly

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FAQ | E‑Bike Parts & Conversion Kits

We supply genuine OEM parts and premium compatible aftermarket replacement parts for e-bikes, including motor components, controllers, throttles, PAS sensors, wiring harnesses, connectors and Bosch form-factor batteries.

We serve mainstream drive system manufacturers: Ananda, Bafang, Aikema, Tongsheng, Shengyi, Bosch and more. We also provide repair components for complete e-bike brands including Sur‑Ron, Aven

All items are brand-new and inspected before shipment. We do not supply second-hand or refurbished goods.

Our team verifies compatibility according to your bike model, motor info or original part photos. We confirm available OEM parts or recommend workable alternative solutions.

Yes. Flexible order sizes are supported, ranging from single spare parts to bulk purchases.

Sea freight, air freight and rail transport are optional.

Lead time varies by item and shipping mode. We confirm exact timelines before each order and share tracking updates.

We provide part identification, model matching and full order follow-up support.

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